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Privacy Policy

Effective Date: 12/13/2024

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At Hour Exchange, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.hourxchange.com (the "Site"), or use our services. By accessing the Site or using our services, you agree to the practices described in this policy.

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1. Information We Collect

We may collect the following types of information:

 a. Personal Information

  • Name, email address, phone number, and mailing address.

  • Payment details when making a purchase or booking a service.

  • Any other information you voluntarily provide through forms or communications.

b. Non-Personal Information

  • Browser type, IP address, device type, and operating system.

  • Pages visited, time spent on the Site, and other usage statistics.

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2. How We Use Your Information

We use the collected information for:

  • Providing and improving our services.

  • Processing payments and managing orders.

  • Responding to inquiries, feedback, and customer support requests.

  • Sending updates, promotions, or important notices related to our services.

  • Ensuring the security and functionality of the Site.

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3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Trusted service providers assisting with our operations (e.g., payment processors or IT support).

  • Legal authorities if required by law or to protect our rights and users.

  • Third parties in case of a business merger, sale, or acquisition (with notice to you).

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies help us:

  • Remember your preferences.

  • Analyze website traffic and usage patterns.

You can manage or disable cookies through your browser settings, though this may affect Site functionality.

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5. Data Security

We implement industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and review your information.

  • Request corrections to inaccurate data.

  • Request deletion of your data, subject to legal or contractual restrictions.

  • Opt-out of marketing communications.

To exercise these rights, please contact us at info@hourxchange.com.

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7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

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8. Children’s Privacy

Our Site and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take immediate steps to delete it.

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9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on this page with the "Effective Date" revised accordingly.

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10. Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact us:

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Thank you for trusting Hour Exchange. We value your privacy and are dedicated to protecting your information.

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